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Inquiry

Location

서울시 송파구 송파대로 167 테라타워1 B동 16층

16F, Building B, 167 Songpa-daero, Songpa-gu, Seoul, 05855, Republic of Korea

02-3458-2800

If arriving by car

Enter the underground parking garage through the entrance on the Building A side of Tera Tower, and park near the Building B elevator lobby for convenience. From there, take the Building B elevator up to the 16th floor.

If arriving by public transportation

Take Subway Line 8 to Munjeong Station and exit through Exit 3, then enter through the building entrance at street level. From there, take the Building B elevator up to the 16th floor.

Inquiry

The personal information requested on the KUNWON Engineering website is the minimum required to handle your inquiry, so please complete it accurately; if the details are unclear, the relevant department may be unable to send you a reply. Leave your question and the person in charge will respond as soon as possible. Please note that any answer is an expert opinion based on the information provided, and that actual application requires a more detailed review.

Inquiry type*

Purpose and Items of Personal Information Collected

◎ Purpose: Identity verification, prevention of misuse by bad-faith users, record keeping for dispute resolution, handling of complaints, and confirmation of requests to delete submitted posts
◎ Items collected: Name, email address, and mobile phone number
◎ Collection method: Through the official website

Processing and Retention of Personal Information

Where retention is required by law — for example under the Commercial Act or the Act on Consumer Protection in Electronic Commerce — the company retains customer information for the period prescribed by those laws. In such cases the information is used solely for that retention purpose, and it is destroyed without delay and without exception once the retention period stated below has passed.
◎ Records retained: Customer inquiries, complaints and disputes, and records of the responses given
◎ Legal basis: Act on Consumer Protection in Electronic Commerce
◎ Retention period: 3 years

Notice Regarding Non-Consent

You may decline to provide the personal information above. In that case, however, you will not be able to submit an inquiry, and we will be unable to process your request.

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